In today’s digital world, word-of-mouth has gone online — and that’s a good thing. If you’re thinking about hiring a power washing company, one of the smartest things you can do is read customer reviews before making a decision. These testimonials provide insight into what you can really expect once the job begins, and they can save you from poor service, unnecessary costs, and even property damage.
In this article, we’ll break down why reviews matter, where to find the best ones, how to spot red flags, and what to look for in a trustworthy power washing pro. 🧐💧
🧼 Why Reviews Are So Important
Power washing isn’t rocket science — but it is a skilled service that involves pressure levels, equipment handling, chemicals, and careful attention to different surfaces. The wrong company can leave you with:
- Damaged siding or paint
- Streaky driveways or roofs
- Dead landscaping from overspray
- And worst of all… no recourse if they’re uninsured or unprofessional
Reading reviews helps you avoid these horror stories. They give you a behind-the-scenes look into how a company really operates — from how they treat customers to how reliable they are.
📱 Where to Find Power Washing Reviews
Not all reviews are created equal. Some platforms are more trustworthy or detailed than others. Here are the best places to look:
✅ Google Reviews – Usually the most up-to-date and diverse. You can see both positive and negative experiences and how the company responds.
✅ Yelp – Particularly useful in urban areas. The review culture is strong here, but take ultra-negative reviews with a grain of salt.
✅ Facebook Business Pages – Great for checking how a business interacts with clients. Many small companies rely heavily on Facebook presence.
✅ Angi / HomeAdvisor – Good for seeing verified reviews from homeowners, though some listings may be sponsored.
✅ Better Business Bureau (BBB) – Offers reviews along with complaint resolution history, which is useful for spotting recurring issues.
🔍 Tip: Always look for businesses with at least 20+ reviews and an average rating of 4.5 stars or above.
🚩 Red Flags to Watch for in Reviews
While every company may have a bad review or two, patterns are what matter. Look out for:
🚫 Multiple reports of missed appointments or no-shows
🚫 Complaints about damage with no resolution
🚫 Rude or unprofessional behavior
🚫 Bait-and-switch pricing (quoted one price, charged another)
🚫 No response from the company on negative reviews
If you see more than two or three reviews mentioning the same issue, believe them. That’s not a fluke — it’s a trend.
🌟 What to Look for in Good Reviews
Positive reviews that are detailed and authentic usually mention:
✅ Clear communication from the company
✅ On-time arrival and completion
✅ Courteous and respectful workers
✅ Transparent pricing
✅ Outstanding results (e.g. driveway looks brand new, house looks freshly painted)
✅ Willingness to return and fix small issues if needed
Bonus points if customers upload before-and-after photos — those visuals speak volumes! 📸
💬 The Power of Company Responses
Don’t just read the reviews — read how the company responds to them. This tells you a lot about their professionalism.
👍 Good sign: The company replies promptly, politely, and offers to make things right.
👎 Bad sign: The company is defensive, rude, or ignores the feedback entirely.
A company that engages respectfully with reviews — even negative ones — shows they care about customer experience and are open to improvement.
🧠 Don’t Just Rely on Star Ratings
While star ratings are helpful, they don’t tell the full story. A 5-star rating based on only two reviews doesn’t carry the same weight as a 4.7-star rating based on 150 reviews.
Always dig deeper. Read a mix of reviews — especially the 3-star and 4-star ones — for nuanced feedback.
📞 Take It a Step Further: Ask for References
If you’re hiring a power washing service for a big job, like cleaning your entire house or preparing a home for sale, you might want to ask for:
- 📋 Direct references from recent clients
- 🏠 Photos or case studies of similar jobs
- 🎯 Business credentials like licensing and insurance
Most reputable companies are happy to provide this information — and if they’re not, that’s another red flag.
🔄 Use Reviews to Compare Quotes
Let’s say you get quotes from three different power washing companies:
- Company A is the cheapest, but has 2.9 stars and reviews that mention broken gutters
- Company B is mid-priced, with 4.6 stars and dozens of glowing reviews
- Company C is the most expensive, but no reviews at all
Which would you choose?
Price shouldn’t be the only factor. Reviews offer peace of mind that you’re hiring someone experienced, honest, and reliable — and that’s often worth a little extra. 💸
🧽 Final Thoughts
Before you hand over your hard-earned money to a power washing company, do your homework. Take 15–20 minutes to read real customer experiences and you’ll greatly reduce your chances of hiring someone unqualified or careless.
In a service-based business, reputation is everything — and reviews are the most honest form of marketing. Use them wisely, and you’ll find a professional power washer who leaves your property sparkling and your expectations exceeded. ✨
